I'm wondering how are you all certain it's a read. And then how are you noting that it's not being credited? (When many are reading at the same time, there is no way you can tell exactly who read and didn't and then claim it's not being credited...at least from the way I understand it)
Can I offer to show you what I did?
Can we find 1-3 old articles of yours, and please kindly - record three things or take a screenshot of:
1. total earnings
2. total reads
3. total member reading time
Once you do, can you send me the link to the three articles, please?
If they are over two months old, that would even be better!
My email is natalie.mediumwriter@gmail.com
Thanks!
Don, I appreciate the time taken to read this and share your feedback and concern.